Social media has many potential uses for law enforcement agencies. The characteristics of collaboration and interactive communication that are at the core of social media align well with the goals of law enforcement. Social media provides a potentially valuable means of assisting law enforcement agencies in meeting community outreach, problem-solving, investigative, and crime prevention objectives. In addition, social media can be used to enhance communication, collaboration, and information exchange; streamline processes; and foster productivity. These documents provide procedures for effective agency use of social media and appropriate regulation of employee use of social media.

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